Privacy Policy

This policy describes how Artisan Tropic handles personal information when you visit our advisory website, communicate with us on behalf of a business, or engage us to provide consulting services.

Website visits and project inquiries

When you visit the site, Shopify and services that support hosting and security may process technical information such as your IP address, browser or device type, page requests, and timestamps. Cookies and related technologies help provide site functions and, when enabled, measure website use. Our Cookie Policy explains these choices.

The project brief form validates the details you enter and builds a summary in your browser. It sends no form submission to us. If you choose to email the brief or contact us directly, we receive the information you share, such as your name, work email, organization, role, and details about the project. Send confidential materials through the channel agreed with us for your project.

Engagement and payment records

During a project, your organization may provide business contact information, correspondence, stakeholder input, or other material needed for the agreed work. We also maintain records about proposals, signed agreements, deliverables, invoices, payment status, and refunds. When you pay through a secure Shopify checkout, Shopify and the payment provider process payment credentials. We use transaction and billing records needed to administer the engagement.

Where we process personal information on a client's behalf, the applicable engagement agreement and any data processing terms govern the work. For a request relating to client-controlled information, we may refer you to the organization responsible for it or assist that organization as agreed and required.

Why we use information

We use relevant information to respond to inquiries, assess whether an engagement is a fit, prepare proposals, schedule meetings, conduct research within an agreed scope, and deliver work. We also use it to manage invoices and payment records, maintain website security, address disputes, and meet legal and recordkeeping obligations. Website usage measurement depends on your cookie choices and the tools enabled for this site.

Who may receive information

We may share relevant information with service providers that support Shopify hosting, website security, communications, scheduling, document storage, research, or payments. The service they perform determines what information they need. We may also disclose information to professional advisers, parties involved in a proposed or completed business transfer, or authorities when required by law.

This theme includes controls for essential functions and optional Shopify analytics. We use the consent settings described in the Cookie Policy to communicate choices to Shopify. For any opt-out of sale, sharing for cross-context behavioral advertising, or targeted advertising available under applicable law, use Cookie settings or contact us. Shopify honors recognized opt-out signals such as Global Privacy Control where the store has the applicable opt-out settings in effect. Legacy Do Not Track signals do not independently change this theme's cookie choices.

Retention and safeguards

We retain information as long as reasonably needed for the purposes above, including administration of active work, applicable tax and accounting requirements, dispute resolution, and security. Retention depends on the information, the project terms, and our legal obligations. We use administrative and technical safeguards appropriate to the nature of the records we maintain.

U.S. privacy requests and choices

To ask about information you provided or request a correction, email us with the subject Privacy Request. Depending on the law that applies to you and the context in which we hold information, you may have the right to confirm processing, access or obtain a portable copy, correct or delete information, opt out of specified uses or disclosures, or limit certain uses of sensitive information.

Describe the request and how you interacted with us. We may verify your identity or the authority of an agent before acting on a request. We respond within the period required by applicable law and explain any limits that apply. If a right to appeal applies, reply to the decision with your appeal. We respect rights to equal treatment when you exercise an applicable privacy right.

Changes to this policy

We review this policy annually and when our data practices materially change. We post revised text with a new update date and provide additional notice when required by law.

Read the Cookie Policy